It's 10:00, Do You Know Where Your Customers Are?
Over 70% of people in the United States have a least one social media profile. For people aged 18-29 it's over 90%. The number of potential customers using social media has climbed dramatically over the the past decade and continues to increase. It's a great opportunity to interact directly with people, create good word of mouth, engender loyalty and spark interest.
Doing these things has always been important for increased leads and sales. It's never been possible to do it at the current scale. If someone says something good about your business, their comments are instantly seen by 300 people instead of just one. You have the chance to go where your customers are and talk with them on a personal level never possible before.